Date: Fri, 29 Aug 2008 17:11:01 EDT From: help@rci.rutgers.edu Subject: Information about your RCI account Welcome to your account on RCI, the New Brunswick/Piscataway Computing Services faculty/staff system. Your NetID/account will provide you access to many useful services, including email, web page creation, public labs, class rosters, grades submission, online library services, and many others. You can access email, adjust your spam settings, forward email, restore email, or change other email settings by using Webmail: https://webmail.rci.rutgers.edu/ Documentation on setting up various email clients can be found at: http://nbcs.rutgers.edu/newdocs/ To check disk quota and usage, change your password, restore files, establish a Samba account, or request departmental accounts, go to: http://www.rci.rutgers.edu/tools.php Rutgers keeps track of your official University email address, which is used for University business. This address is set to your recently created account (unless you specified otherwise during the account creation process) and is used for all official announcements and information. To check or update this address or other directory information, go to: https://www.acs.rutgers.edu/facaddupdt/ On RCI, any incoming or outgoing email containing a virus is rejected and thrown away. For more detailed information on viruses, go to: http://css.rutgers.edu/virus/ Here are a few important items that you should be aware of: 1. Spam filtering has been turned on to help protect your new account. Email tagged as spam is filtered into an AUTO-DELETED-SPAM (A-D-S) folder in your account. By default, email in the A-D-S folder is kept for 14 days before being deleted. You can change the length of time it stays in the A-D-S folder, along with other spam filter features, within Webmail. 2. Spam filtering is never 100% accurate. You will have false positives (legitimate mail that is placed into your spam folder) and false negatives (spam that ends up in your inbox). We strongly suggest that you check your A-D-S or other spam folder regularly. Otherwise, you run the risk of losing legitimate email. 3. University mailing lists are not considered to be sources of spam. Rutgers often uses mailing lists to distribute important information to the campus community. Therefore email sent to Rutgers distribution lists will not be filtered as spam. 4. In order to view your spam folder, you can use Webmail, Pine, or a desktop email client configured for IMAP (e.g., Outlook, Thunderbird, etc...). For the latest spam filtering information, go to: http://nbcs.rutgers.edu/spam/ For the latest version of this information, go to: http://css.rutgers.edu/accounts/ If you need assistance after reviewing the information on these sites, please email help@rci.rutgers.edu or contact the Help Desk at 732-445-HELP (4357).