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Rankings
and Reviews...
| Summaries
of selected rankings and reviews of state and local government and
political Web sites |
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>>Urban
E-Government:
An Assessment of City Government
Websites by
Darrell M. West, Ph.D., John Hazen White Distinguished Professor
of Public Policy and Political Science and Director of the Alfred
A. Taubman
Center for Public Policy and American Institutions
at Brown University |
| Survey
conducted under direction of Professor Darrel West, director
of the Taubman Center, using a detailed analysis of 1,506 government
websites in the 70 largest metropolitan areas. The researchers
measured the information and services that are online, charted
the variations that exist across cities, and discussed how urban
e-government can be improved. Key findings included continuing
wide variations among cities in quality of their Websites;
64 percent of websites
provide access to publications and 38 percent have links to
databases; only 7 percent of sites offer two or more languages;
25 percent of websites feature a one-stop services "portal"
or have links to a government portal; 13 percent offer services
that are fully executable online; the most frequent services
are paying parking tickets online and filing complaints about
street lights, rodent control, and potholes |
>>Top
Picks for 2000-County and City Governments
-- MuniNet
Guide & Review |
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| Fourth
annual review of "web sites that stand out among their
peers" gives highest marks to Arlington
County, Virginia; Austin
City Connection; Chicago,
Illinois; Indianapolis,
Indiana; New
York City; San
Diego, California; Seattle,
Washington; and Virginia
Beach, Virginia. In its introduction, MuniNet
cites the following trends: "increased interaction,
particularly between citizens and government as online service
delivery becomes more prevalent; continued innovations, web
sites venturing into new applications (like online permit centers
and electronic park district registration); a portal approach
(most notable in state government web sites); greater efficiencies
- i.e., pages that load faster, menus that are more direct and
intuitive; and expanded content and enhanced overall appeal."
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>>Breaking
Down Bureaucratic Barriers: the Next Phase of Digital Government
by Andrew Leigh and Robert D. Atkinson
November 2001 Progressive
Policy Institute |
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This site provides an
executive summary and full
text (full text in
pdf format requiring Adobe Acrobat Reader)
of
a pamphlet published in November 2001 by the nonprofit
think tank
Progressive Policy Institute. It sets out a series of recommendations
for the development of American central and local digital government.
These include issues relating to web site design and the types
of public services that should be offered electronically. Specific
recommendations include promoting interdepartmental cooperation
in providing information and designing central portals with
content grouped around most popular user interests. Some reviews
of existing services and case studies of good practices are
provided. |
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Email
comments or questions relating to the Electronic Government Project to
dlinky@rci.rutgers.edu
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