EDWARD F. KONCZAL
22 First Avenue, Monroe
Township, NJ, USA 08831
Home: (732) 416-1954 / Work:
(732) 932-3771
E-mail: konczal@rci.rutgers.edu
HIGHLIGHTS OF
QUALIFICATIONS
· Experience in network administration and network operating systems, including Microsoft Windows NT Server, Novell NetWare, and Sun Solaris
· Experience installing, configuring and supporting operating systems for personal computers and workstations, including Microsoft Windows 95/ 98/ NT/ 2000, Linux, UNIX (Sun Solaris and SGI IRIX), and Mac OS
· Experience implementing server-based and network management software
· Familiarity with TCP/IP network configuration and support
· Experience with Web design and publishing
· Certified NetWare Administrator
· Experience installing, configuring and supporting Windows, UNIX and Macintosh software applications
· Experience configuring, installing, upgrading and troubleshooting PC hardware and peripherals
· Technical writing skills and experience, including systems documentation, standard operating procedures, help pages, web content, and validation documentation.
·
Excellent organizational, mathematical and
project
management skills
RELEVANT WORK
EXPERIENCE
Unit Computing Manager - Rutgers University, Faculty of Arts and Sciences (New Brunswick, NJ)
October 2001 - present
·
Manages team of Microcomputer Technicians
providing
end-user technical support. Leads team
of technicians in assisting various academic departments with their
computer
needs, including computer installation, configuration, maintenance, and
troubleshooting.
·
Acts as a computer liaison between academic
departments
and FAS Computing and Network Operations Group. Communicates
with departmental business managers and
administrators to assess computing needs and report these needs to FAS
Administrators.
·
Researches and prepares purchasing
information at the
request of departmental administrators.
Recommends equipment purchases based on price, performance,
reputation
and reliability.
·
Assists FAS
Network Administrator by with network administration and security tasks. Manages DHCP database and DNS hostname
registration. Oversees and assists deployment of Novell NetWare to
departments. Responds quickly to reports
indicating
security vulnerabilities. Troubleshoots
problems with network connectivity.
·
Writes user documentation for department’s
computing
web site.
Systems Programmer IV - Rutgers University, Department of Chemical and Biochemical Engineering (Piscataway, NJ)
November
1999 - October 2001
·
Responsible
for
computer systems administration and networking support for the
department.
Responsible for the installation and maintenance of networking and
operating
systems (UNIX, Mac OS, Windows 95/98/NT/2000) in a heterogeneous
networking
environment for servers, workstations and personal computers. Maintain
and
administer vendor software packages and ensure systems efficiency and
integrity.
·
Provide general computing support to
departmental
faculty, staff and students, with respect to the use of hardware,
software and
operating systems.
·
Administer, maintain and upgrade
departmental local
area network, including UNIX and Windows NT system administration, user
account
creation, performance monitoring and optimization, disk space
management,
implementation of patches and other upgrades, maintenance of systems
security,
backup of networked storage space systems, and troubleshooting and
resolution
of network problems.
·
Design, develop and maintain internal web
sites,
delivering content on systems documentation, operational procedures,
and
on-line help, policies and procedures for end-users.
·
Configure and deploy computer systems and
peripherals,
including PC, Mac and UNIX-based systems.
Network Services Manager - (company name
withheld)
Oct.
1998-Oct. 1999
·
Responsible
for
administration, maintenance and regular backups of LAN systems;
migration of
LAN services from Novell NetWare to Microsoft Windows NT; inspections
and
maintenance of network infrastructure; configuration and deployment of
PCs and
LAN servers; deployment of PC-based software packages; decommissioning
of
legacy software; and documentation of IT procedures.
·
Participated
in
special IT projects, including Year 2000 Compliance and validation and
deployment of data collection systems.
·
Also
responsible
for helpdesk support, maintenance and support of phone switch and voice
mail
systems, backup and inspection of minicomputer systems, and
administration of
PC databases.
IT Support Analyst - (company name withheld)
Oct. 1995-Oct. 1998
· Provided helpdesk support for PC systems. Installed, upgraded, and managed client-server applications. Monitored licensing and usage of shared applications.
· Assisted Network Administrator in maintaining and supporting 150-node NetWare-based Local Area Network. Participated in migration of LAN services from NetWare to Windows NT Server domain. Performed regular inspections of servers and network infrastructure. Configured and optimized client PCs. Managed networked backup jobs.
· Performed hardware installation and upgrades, including memory expansion, hard disk configuration and installation, I/O card installation and processor upgrades.
· Diagnosed and repaired PC systems and peripherals.
· Provided hardware and software support and developed and implemented validation procedures for automated data collection systems.
RELATED
EXPERIENCE
Web Administrator - nbunderground.com (New
Brunswick, NJ)
February 1998-January 2000
Planned, designed, and administered World Wide Web site for a regional LLC operating as a record label/on-line magazine/promotional company. Collaborated with entrepreneurs on scope and layout of site, also contributing to content as needed.
EDUCATION
Rutgers College (New
Brunswick, NJ)
Graduated May 1992 (High Honors; 3.789 GPA)
B.A. in English and economics (double major); “mini” field in statistics
Graduate School of Economics, Rutgers University (New Brunswick, NJ)
Completed 30 credits of graduate courses, 1992-1994
Middlesex County College (Edison, NJ)
NetWare Administration Certificate
Program
1995-1997
Technical Writing Certificate Program 2001-2002